Frequently Asked Questions
- Where is the Calendar?
- Why can't I login?
- What's my password?
- "Member for" is incorrect!
- How do I read PDF files?
The calendar can be found on the Events tab along the top of each web page.
Your account should be set up as your "FirstName LastName", as it is listed in the membership directory. In some cases, we used your common name (for example, "Steve Holmstrom" instead of "Steven Holmstrom"). Accounts are set up for the primary member only, unless the secondary member has a specific role within the SYC community (e.g., Social Chair, Board Member, House Manger). If that is the case, the secondary member will have their own account as well.
Your password and login information is mailed to the email address listed in the membership directory at the time your web account was created. We recommend that you change your password immediately.
If you can't log in with your account, please check your password and try again before contacting the webmaster.
If you should forget your password in the future, you can "Request New Password" link under the sign in box. Please use your user name as described above (FirstName LastName). A single use login link will be sent to the email address used to set up your web account. By default, this is the email address you provided for the membership directory and mailing list, unless you've changed it in your web account information.
If you do not receive the email within 30 minutes, please check your spam folder. If it is not in your spam folder, then it is likely that the email address in the directory is not correct. please contact the webmaster with the correct email address, and we will verify and update your web account profile for you.
When you log in and edit your account profile, the account profile will show a "Member for" date. Please ignore it. This is how long your account profile has been set up on this website. It is not indicative of how long you have been a member of SYC.
If you have problems opening PDF files in general, please visit the Adobe Reader Support Forum.